I have emailed/called/texted the business a number of times with no action. I have requested a refund and nobody has answered me - Slabway Full Body Massage Chair. I would recommend not to lose your hard made money on this business. I will be getting in touch with the Attorney general of the United States to file a grievance relating to PIECE. Buyer Beware!!!!!! Hey There Michael, We best regards are sorry for the clear aggravation and trouble you have actually experienced concerning your current order with Slabway.
Examining your order history, I do see your order was created December 4th which there was a label developed on December 7. Your bundle was labeled and all set for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to meet the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current situations affecting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Shiatsu Massage Chair).
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment fee was informed it will delivered in 3 days. Hired 3 days stated it shipped 4 days back after a week they do not address the phone and tell you to chat with their site which never ever address you back. They will keep you waiting sent several e-mail with the very same action will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets developed to come to them. This company is a scam and I'm going to do my best in discovering a lawyer to spend enough cash to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and get here originating from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we removed from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it considering that I've attempted to get in touch with Slabway various times by means of email call and have yet been able to speak with a live individual I constantly get emails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail mentioning that they're closing the RMA assistance ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss bad response that I get from their support groups I think anybody aiming to purchase any of their products must highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you inspect the fuse situated on the back of your chair (Reviews Of Slabway Massage Chair). We have received no additional communication from you notifying us if that resolved your problem. In relation to your experience with our customer support group, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources available to us to provide a good experience to each and every client. We recognize that we failed to fizzle in this circumstances. For that we apologize - Slabway Massage Chair $1499.98. We await your action. Thank YouI ordered a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that simply keeps duplicating. Says to get on chat on the internet website. I called chat, said "currently responding in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "normal wait time 5-15 minutes.
I think this location is a rip-off and i am going to call credit card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this badly run attire (if they are a real attire). BUYER BE CAREFUL!!!!!! Hello Ian, We seriously regret any aggravation or hassle you have experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to meet the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the existing circumstances impacting our providers nationwide. In relation to your experience with our customer service group, we comprehend that our service has taken a hit this vacation season (Slabway One Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we failed to miss out on the mark in this instance. For that we apologize. Our records do reveal that your order was provided on December 17th. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Positioned an order on 12/4/20 and the order was canceled mid shipment with no additional explanation!? I've called numerous times, sent emails used the chat widget they suggested and also connected to them by means of all social media platforms and no action no reply just no explanation.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hi There Tonya, We regards are sorry for the clear frustration and hassle you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair). This is not our objective and not the experience we desire for our consumer.
This was due to an error in interaction with the pickup at our satisfaction center. Your package was labeled and ready for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to fulfill the need (Reviews Of Slabway Massage Chair). As such, we have also been not able to ensure our shipping amount of time with the same certainty we formerly had the ability to.
In relation to your experience with our customer service group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources readily available to us to offer a great experience to each and every client (Slabway One Massage Chair).
For that we say sorry. Our records reveal that you have actually gotten the full refunds as requested. We hope for the opportunity to restore your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I discovered the item they were selling could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent an email I got in touch with the phone, for which there was no reaction. It was now approximately 12:20. I lastly received a reaction by Monday morning informing me the order had actually shipped.
However, it was not deliverable since they had an inaccurate house number. I called UPS and asked to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't address their own chat bot. It's ludicrous. I want my refund. Hey Francis, We regret any frustration you have actually experienced regarding the functionality of your Slabway Shiatsu Foot Massager as well as the aggravation experienced with our client assistance as of late. Their refund policy for their incompetence is ludicrous. Do not do business with these individuals. Go through ******. I bought a foot massager Nov 26, used it once and it triggered me sever pain. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews prior to purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was approved for a refund and that you selected the alternative to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you wish to continue with the return process you have actually initiated, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Company Profiles may not be replicated for sales or advertising purposes. BBB Service Profiles are offered entirely to help you in exercising your own best judgment.
However, BBB does not validate the accuracy of details provided by third parties, and does not ensure the accuracy of any details in Organization Profiles - Slabway Massage Chair Reviews. When considering complaint info, please take into account the business's size and volume of deals, and understand that the nature of problems and a company's reactions to them are typically more crucial than the variety of grievances.
BBB Company Profiles undergo change at any time. If you choose to do service with this organization, please let the company know that you got in touch with BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or service - Slabway Full Body Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is terrific - Slabway One Massage Chair...
Massage Chairs are complicated devices with great deals of moving parts and advanced computer elements, so things can go incorrect. However it's very little various from a vehicle, it depends on how you use it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and contusions that can take place throughout delivery.